Shipping policy

Shipping & Delivery Policy –

At kitiki, we work hard to deliver your snacks safely and on time.

Order Processing

All orders are processed within 1–2 business days. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Orders are usually delivered within 3–5 business days across India. Delivery time may vary depending on location and courier service.

Shipping Charges

Shipping charges will be calculated and shown at checkout. Free shipping may be available during special offers or promotions.

Delivery Locations

We currently deliver only within India.

Order Tracking

Once your order is shipped, tracking details will shared via email or SMS.

Delays

We are not responsible for delays caused by courier issues, natural conditions, or incorrect address details provided by the customer.

Wrong Address or Failed Delivery

If an order is returned to us due to an incorrect or incomplete address, reshipping charges may apply.

Damaged or Missing Items

If you receive a damaged, missing, or wrong product, please contact us within 48 hours of delivery with order details and photos.

Contact Us

For any shipping-related queries, contact us at:
care@kitiki.in